TERMS AND CONDITIONS
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FAQ's (Frequently Asked Questions)
Student Code of Conduct
Teacher Profile
Events
Forums
Blog
FAQ's (Frequently Asked Questions)
I) Enrollment Terms & Conditions
- A: Enrollment Details
- B: Fees & Charges
- C: Refunds Policy
- D: Enrollment Changes
- A: Refunds Policy
- American English Online Academy accepts that all enrollment information you provide our school is true and accurate.
B: FEES & CHARGES
- Attendance is a must once a student is committed and has fully paid the tuition in advance for one (1) month.
- Students must arrange payment of all fees at enrollment. A student's full fees cover one (1) month of tuition payment depending on the course he or she has enrolled in.
- Students must be 4++ years and above by the time of enrollment in our online class. Students between the ages of 4 - 18 must be accompanied by their parents or guardian when enrolling.
- Tuition fees must be paid in full.
- Payments are processed by Paypal, a secure payment processor that accept debit and credit card payments. You can also pay via Western Union, Moneygram or Direct Bank Deposit. Please click here for our banking account details.
- Students are responsible for payment of fees. If students want to continue for another month of study, he or she would notify the teacher and make the corresponding payment. We will send students a notification whether he or she is willing to continue with his lessons five (5) days prior to the end of his paid term.
- Where a student is less than 18 years old, the parent/guardian will be deemed responsible for payment of any outstanding fees for the minor.
- All enrolled students must agree to abide by the Student Code of Conduct.
C: REFUND POLICY
International Students seeking a refund must immediately contact us.
1. Refund will be granted minus the bank fees if:
- a course is cancelled or re-scheduled to a time unsuitable to the student;
- a student is on an emergency errand and cannot proceed with the class;
2. No refunds will be granted if:
- Refunds will not be issued once a course has commenced.
Note: Due to the nature of our operation as an online school, we cannot issue refunds once a course has started. Instead, in cases of exceptional emergencies, we can only move your classes to a different time and date.
D: ENROLLMENT CHANGES
Students who wish to change their schedule and subject should immediately notify us forty-eight (48) hours ahead of their scheduled time.
- Enrollments are confirmed on receipt of full payment for the course.
- Course dates, times and fees are deemed final. Should a change occur, we will make every effort to advise participants.
- Students are expected to all classes.
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